Refund Policy

IMPORTANT NOTICE: NO REFUND POLICY

Individual Entrepreneur Stratienko Valentin Vasilovich operates a STRICT NO REFUND POLICY for all digital products and services. Please read this policy carefully before making any purchase.

1. GENERAL NO REFUND POLICY

1.1. All Sales Are Final: Due to the digital nature of our products and services, all purchases are final and non-refundable once access has been granted to your account.

1.2. Immediate Access: Since our courses and digital content are delivered instantly upon successful payment, and you gain immediate access to all materials, we cannot offer refunds for changed minds or buyer's remorse.

1.3. Digital Product Nature: Unlike physical products, digital content cannot be "returned" once accessed. The value is delivered immediately, and the content remains with you permanently.

2. WHY WE DON'T OFFER REFUNDS

2.1. Instant Delivery: Our courses are delivered digitally and accessed immediately after purchase.

2.2. Permanent Value: Once you have access to our educational content, videos, materials, and resources, you retain this knowledge permanently.

2.3. Business Sustainability: This policy allows us to continue providing high-quality content at competitive prices.

2.4. Detailed Descriptions: We provide comprehensive course descriptions, previews, and sample content to help you make informed purchase decisions.

3. BEFORE YOU PURCHASE

PLEASE CAREFULLY CONSIDER YOUR PURCHASE:

3.1. Review Course Content: Thoroughly read all course descriptions, learning objectives, and requirements before purchasing.

3.2. Check System Requirements: Ensure you have the necessary technology and internet connection to access our digital platform.

3.3. Sample Content: Take advantage of any free previews, sample lessons, or trial content we provide.

3.4. Contact Support: If you have questions about course content or suitability, contact our support team BEFORE making a purchase.

4. LIMITED EXCEPTIONS TO NO REFUND POLICY

Refunds may be considered ONLY in the following exceptional circumstances:

4.1. Technical Issues Beyond Resolution:

• Persistent technical problems preventing course access that our support team cannot resolve within 7 business days
• Platform malfunction that makes content completely inaccessible
• Technical defects in course materials that render them unusable

4.2. Billing Errors:

• Duplicate charges for the same course
• Unauthorized charges due to payment processing errors
• Incorrect pricing charged due to system malfunction

4.3. Course Cancellation:

• If we cancel or discontinue a course before you've had reasonable access to the content
• If we fail to deliver promised course content within a reasonable timeframe

4.4. Legal Requirements:

• Where local consumer protection laws mandate refund rights
• Compliance with applicable regulatory requirements

5. REFUND REQUEST PROCESS (For Exceptional Cases Only)

5.1. Contact Information:

• Email: support@movedailymethod.com
• Subject Line: "Refund Request - [Order Number]"

5.2. Required Information:

• Order/transaction number
• Purchase date
• Detailed explanation of the exceptional circumstance
• Screenshots or documentation of technical issues (if applicable)
• Steps already taken to resolve the issue

5.3. Review Process:

• All refund requests are reviewed individually
• We reserve the right to verify claims and request additional information
• Response within 7-15 business days
• Final decision at our sole discretion

6. WHAT WE OFFER INSTEAD OF REFUNDS

6.1. Comprehensive Support: Our customer support team is available to help resolve any technical issues or questions about course content.

6.2. Course Updates: Many of our courses receive updates and additional content over time at no extra cost.

6.3. Alternative Solutions: We may offer course credits, alternative courses, or extended access periods in exceptional circumstances.

6.4. Quality Guarantee: We stand behind the quality of our content and continuously work to improve based on student feedback.

7. CHARGEBACK AND DISPUTE POLICY

7.1. Chargeback Prevention: Please contact us directly before initiating any chargeback or payment dispute with your bank or credit card company.

7.2. Documentation: We maintain detailed records of all transactions and course access logs.

7.3. Dispute Resolution: We will work with you in good faith to resolve any legitimate concerns before they escalate to payment disputes.

7.4. Account Suspension: Initiating chargebacks for delivered digital products may result in account suspension and loss of access to all courses.

8. PREVENTION TIPS

To Avoid Purchase Regret:

8.1. Read Thoroughly: Review all course descriptions, prerequisites, and learning outcomes.

8.2. Check Reviews: Read student testimonials and reviews if available.

8.3. Contact Support: Ask questions before purchasing if you're unsure about course suitability.

8.4. Start Small: Consider purchasing shorter or less expensive courses first to evaluate our teaching style and platform.

8.5. Understand Commitment: Ensure you have time and motivation to complete the course content.

9. YOUR RIGHTS

9.1. Consumer Protection: This policy does not affect your statutory rights under applicable consumer protection laws.

9.2. Legal Compliance: Where local laws provide mandatory refund rights that cannot be waived, those rights remain in effect.

9.3. Fair Trading: We are committed to fair and honest business practices while maintaining our no-refund policy.

10. PAYMENT PROCESSING

10.1. Secure Processing: All payments are processed through secure payment systems including WayForPay and other certified processors.

10.2. Currency: All prices are in United States Dollars (USD) unless otherwise specified.

10.3. Payment Confirmation: You will receive confirmation of successful payment and course access details immediately after purchase.

11. MODIFICATIONS TO THIS POLICY

11.1. Policy Updates: We reserve the right to modify this refund policy at any time.

11.2. Effective Date: Changes take effect immediately upon posting on our website.

11.3. Notification: Significant changes will be communicated via email to registered users.

11.4. Grandfathering: Policy changes do not affect purchases made before the modification date.

12. ALTERNATIVE DISPUTE RESOLUTION

12.1. Direct Communication: We encourage direct communication to resolve any concerns.

12.2. Mediation: For significant disputes, we may agree to third-party mediation.

12.3. Governing Law: This policy is governed by Ukrainian law.

13. CONTACT INFORMATION

• Email: support@movedailymethod.com

Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (Kyiv Time)

14. ACKNOWLEDGMENT

By making a purchase, you acknowledge that:

• You have read and understood this No Refund Policy
• You agree to the terms and conditions outlined herein
• You understand that all sales are final
• You have carefully considered your purchase decision
• You accept that refunds are only available in exceptional circumstances as outlined above

IMPORTANT FINAL NOTICE

🚨 PLEASE READ BEFORE PURCHASING 🚨

ALL DIGITAL PRODUCTS AND COURSES ARE NON-REFUNDABLE

We provide detailed course descriptions, previews, and support to help you make the right choice. Once you complete your purchase and gain access to our digital content, the sale is final.

Questions? Contact us BEFORE purchasing: support@movedailymethod.com