Privacy Policy

INTRODUCTION

Individual Entrepreneur Stratienko Valentin Vasilovich ("we," "us," "our," "Company") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online educational platform.

1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

When you use our services, you may provide us with:

Account Information:

• Full name
• Email address
• Phone number
• Password (encrypted)
• Profile picture (optional)

Payment Information:

• Billing address
• Payment method details (processed by secure third-party providers)
• Transaction history

Course Interaction Data:

• Course enrollment information
• Learning progress and completion status
• Quiz and assessment results
• Certificate achievements
• Discussion forum posts and comments

Communication Data:

• Support ticket correspondence
• Feedback and reviews
• Survey responses
• Newsletter preferences

1.2 Information Automatically Collected

Technical Information:

• IP address
• Browser type and version
• Operating system
• Device type and identifier
• Screen resolution
• Language preferences

Usage Data:

• Pages visited and time spent
• Course viewing patterns
• Feature usage statistics
• Click-through rates
• Search queries on our platform

Cookies and Tracking Technologies:

• Session cookies (essential for platform functionality)
• Preference cookies (remember your settings)
• Analytics cookies (understand usage patterns)
• Marketing cookies (with your consent)

2. HOW WE USE YOUR INFORMATION

2.1 Primary Purposes

We use your personal information to:

Service Delivery:

• Provide access to purchased courses and content
• Process payments and manage subscriptions
• Track learning progress and issue certificates
• Provide customer support and technical assistance
• Send important service notifications

Platform Improvement:

• Analyze usage patterns to improve user experience
• Develop new features and content
• Optimize platform performance
• Conduct research and analytics

Communication:

• Send course updates and announcements
• Respond to inquiries and support requests
• Provide educational content and recommendations
• Send marketing communications (with consent)

2.2 Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract performance (providing educational services)
• Legitimate interests (platform improvement, fraud prevention)
• Your consent (marketing communications, non-essential cookies)
• Legal obligations (tax reporting, dispute resolution)

3. INFORMATION SHARING AND DISCLOSURE

3.1 We Do NOT Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Authorized Disclosures

We may share your information only in these limited circumstances:

Service Providers:

• Payment processors (WayForPay, Stripe)
• Email service providers
• Cloud hosting services
• Analytics providers (Google Analytics)
• Customer support tools

Legal Requirements:

• Compliance with Ukrainian law
• Response to court orders or government requests
• Protection of our rights and safety
• Investigation of fraud or security incidents

Business Transfers:

• In case of merger, acquisition, or sale of business assets
• Users will be notified of any changes in data handling

3.3 Data Processing Agreements

All service providers are bound by strict data processing agreements and are prohibited from using your data for their own purposes.

4. DATA SECURITY

4.1 Security Measures

We implement industry-standard security measures:

Technical Safeguards:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Secure authentication systems
• Regular security audits
• Firewall protection

Administrative Safeguards:

• Limited access to personal data on need-to-know basis
• Employee training on data protection
• Incident response procedures
• Regular policy reviews

Physical Safeguards:

• Secure data centers
• Access controls to facilities
• Equipment disposal protocols

4.2 Data Breach Response

In the unlikely event of a data breach:

• We will assess the breach within 24 hours
• Notify authorities within 72 hours if required
• Inform affected users promptly
• Take immediate steps to contain the breach
• Provide recommendations for user protection

5. YOUR PRIVACY RIGHTS

5.1 Access and Control

You have the right to:

Access Your Data:

• Request a copy of all personal data we hold about you
• Receive information about how your data is processed
• Get details about data sharing with third parties

Rectification:

• Correct inaccurate or incomplete personal data
• Update your profile information at any time
• Request updates to outdated information

Erasure ("Right to be Forgotten"):

• Request deletion of your personal data
• Have your account and associated data removed
• Note: Some data may be retained for legal obligations

Data Portability:

• Receive your data in a machine-readable format
• Transfer your data to another service provider
• Export your learning progress and certificates

Restriction of Processing:

• Limit how we process your data in certain circumstances
• Object to processing based on legitimate interests
• Withdraw consent for marketing communications

5.2 How to Exercise Your Rights

To exercise any of these rights:

• Email us at: support@movedailymethod.com
• Include "Privacy Rights Request" in the subject line
• Provide sufficient information to verify your identity
• Specify which right you wish to exercise

We will respond to your request within 30 days.

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 Types of Cookies We Use

Essential Cookies:

• Required for platform functionality
• Enable account authentication
• Maintain shopping cart contents
• Cannot be disabled

Functional Cookies:

• Remember your preferences
• Store language settings
• Maintain accessibility options
• Can be controlled in settings

Analytics Cookies:

• Help us understand user behavior
• Measure platform performance
• Identify areas for improvement
• Can be disabled in privacy settings

Marketing Cookies:

• Personalize advertising content
• Track effectiveness of campaigns
• Provide relevant course recommendations
• Require explicit consent

6.2 Cookie Management

You can control cookies through:

• Browser settings (accept/reject cookies)
• Our cookie preference center
• Third-party opt-out tools
• Private/incognito browsing mode

7. THIRD-PARTY SERVICES

7.1 Payment Processors

WayForPay: Processes payments within Ukraine

• Subject to WayForPay's privacy policy
• PCI DSS compliant
• Data processed according to banking regulations

Other Payment Providers: May include Stripe, PayPal

• Each subject to their own privacy policies
• International data transfers may occur
• Strong security standards maintained

7.2 Analytics Services

Google Analytics:

• Tracks website usage patterns
• Provides demographic insights
• Data is anonymized where possible
• Subject to Google's privacy policy

7.3 Communication Services

Email Providers:

• Process transactional and marketing emails
• Store email preferences and history
• Maintain unsubscribe lists
• Ensure email deliverability

8. INTERNATIONAL DATA TRANSFERS

8.1 Data Location

Your data may be processed in:

• Ukraine (payment processor)
• European Union (cloud services)
• United States (cloud services and some service providers)

8.2 Transfer Safeguards

For transfers outside Ukraine/EU:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions where available
• Additional security measures
• Ongoing monitoring of transfer conditions

9. DATA RETENTION

9.1 Retention Periods

We retain your data for different periods based on purpose:

Account Data: While your account is active + 3 years after deletion

Payment Data: 7 years (tax and accounting requirements)

Course Progress: While account is active + 1 year after deletion

Support Data: 3 years after issue resolution

Marketing Data: Until you unsubscribe + 2 years

9.2 Deletion Process

When data is deleted:

• Removed from active systems immediately
• Purged from backups within 90 days
• Anonymized data may be retained for analytics
• Some data may be retained for legal obligations

10. CHILDREN'S PRIVACY

10.1 Age Requirements

Our services are not intended for children under 16 years of age.

10.2 No Knowingly Collecting Children's Data

• We do not knowingly collect personal information from children under 16
• If we discover such information has been collected, we will delete it immediately
• Parents/guardians should contact us if they believe their child has provided personal information

11. YOUR CHOICES AND CONTROLS

11.1 Account Settings

You can control your privacy through:

• Profile settings (update personal information)
• Communication preferences (email notifications)
• Privacy settings (data sharing options)
• Cookie preferences (tracking controls)

11.2 Marketing Communications

You can opt out of marketing communications by:

• Clicking unsubscribe links in emails
• Updating preferences in your account
• Contacting customer support
• Note: You cannot opt out of essential service communications

12. CHANGES TO THIS PRIVACY POLICY

12.1 Policy Updates

We may update this Privacy Policy to:

• Reflect changes in our practices
• Address new legal requirements
• Improve clarity and transparency
• Add new features or services

12.2 Notification of Changes

We will notify you of significant changes by:

• Email notification to registered users
• Prominent notice on our website
• In-platform notifications
• Updated "Last Modified" date

12.3 Continued Use

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

13. CONTACT INFORMATION

13.1 Privacy Questions

For any privacy-related questions or concerns:

• Email: support@movedailymethod.com

13.2 Response Times

• Privacy rights requests: Within 30 days
• General privacy questions: Within 7-15 business days
• Data breach notifications: Immediately upon discovery
• Urgent privacy concerns: Within 24 hours

14. LEGAL FRAMEWORK

14.1 Applicable Laws

This Privacy Policy is governed by:

• Ukrainian personal data protection laws
• EU General Data Protection Regulation (GDPR) where applicable
• Sector-specific regulations
• International data protection principles

14.2 Dispute Resolution

Privacy disputes will be resolved through:

• Direct communication and negotiation
• Ukrainian data protection authority oversight
• Court proceedings in Ukrainian jurisdiction if necessary
• Alternative dispute resolution where appropriate

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.