INTRODUCTION
Individual Entrepreneur Stratienko Valentin Vasilovich ("we," "us," "our," "Company") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online educational platform.
1. INFORMATION WE COLLECT
1.1 Personal Information You Provide
When you use our services, you may provide us with:
Account Information:
- Full name
- Email address
- Phone number
- Password (encrypted)
- Profile picture (optional)
Payment Information:
- Billing address
- Payment method details (processed by secure third-party providers)
- Transaction history
Course Interaction Data:
- Course enrollment information
- Learning progress and completion status
- Quiz and assessment results
- Certificate achievements
- Discussion forum posts and comments
Communication Data:
- Support ticket correspondence
- Feedback and reviews
- Survey responses
- Newsletter preferences
1.2 Information Automatically Collected
Technical Information:
- IP address
- Browser type and version
- Operating system
- Device type and identifier
- Screen resolution
- Language preferences
Usage Data:
- Pages visited and time spent
- Course viewing patterns
- Feature usage statistics
- Click-through rates
- Search queries on our platform
Cookies and Tracking Technologies:
- Session cookies (essential for platform functionality)
- Preference cookies (remember your settings)
- Analytics cookies (understand usage patterns)
- Marketing cookies (with your consent)
2. HOW WE USE YOUR INFORMATION
2.1 Primary Purposes
We use your personal information to:
Service Delivery:
- Provide access to purchased courses and content
- Process payments and manage subscriptions
- Track learning progress and issue certificates
- Provide customer support and technical assistance
- Send important service notifications
Platform Improvement:
- Analyze usage patterns to improve user experience
- Develop new features and content
- Optimize platform performance
- Conduct research and analytics
Communication:
- Send course updates and announcements
- Respond to inquiries and support requests
- Provide educational content and recommendations
- Send marketing communications (with consent)
2.2 Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contract performance (providing educational services)
- Legitimate interests (platform improvement, fraud prevention)
- Your consent (marketing communications, non-essential cookies)
- Legal obligations (tax reporting, dispute resolution)
3. INFORMATION SHARING AND DISCLOSURE
3.1 We Do NOT Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3.2 Authorized Disclosures
We may share your information only in these limited circumstances:
Service Providers:
- Payment processors (WayForPay, Stripe)
- Email service providers
- Cloud hosting services
- Analytics providers (Google Analytics)
- Customer support tools
Legal Requirements:
- Compliance with Ukrainian law
- Response to court orders or government requests
- Protection of our rights and safety
- Investigation of fraud or security incidents
Business Transfers:
- In case of merger, acquisition, or sale of business assets
- Users will be notified of any changes in data handling
3.3 Data Processing Agreements
All service providers are bound by strict data processing agreements and are prohibited from using your data for their own purposes.
4. DATA SECURITY
4.1 Security Measures
We implement industry-standard security measures:
Technical Safeguards:
- SSL/TLS encryption for data transmission
- Encrypted data storage
- Secure authentication systems
- Regular security audits
- Firewall protection
Administrative Safeguards:
- Limited access to personal data on need-to-know basis
- Employee training on data protection
- Incident response procedures
- Regular policy reviews
Physical Safeguards:
- Secure data centers
- Access controls to facilities
- Equipment disposal protocols
4.2 Data Breach Response
In the unlikely event of a data breach:
- We will assess the breach within 24 hours
- Notify authorities within 72 hours if required
- Inform affected users promptly
- Take immediate steps to contain the breach
- Provide recommendations for user protection
5. YOUR PRIVACY RIGHTS
5.1 Access and Control
You have the right to:
Access Your Data:
- Request a copy of all personal data we hold about you
- Receive information about how your data is processed
- Get details about data sharing with third parties
Rectification:
- Correct inaccurate or incomplete personal data
- Update your profile information at any time
- Request updates to outdated information
Erasure ("Right to be Forgotten"):
- Request deletion of your personal data
- Have your account and associated data removed
- Note: Some data may be retained for legal obligations
Data Portability:
- Receive your data in a machine-readable format
- Transfer your data to another service provider
- Export your learning progress and certificates
Restriction of Processing:
- Limit how we process your data in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent for marketing communications
5.2 How to Exercise Your Rights
To exercise any of these rights:
- Email us at: support@movedailymethod.com
- Include "Privacy Rights Request" in the subject line
- Provide sufficient information to verify your identity
- Specify which right you wish to exercise
We will respond to your request within 30 days.
6. COOKIES AND TRACKING TECHNOLOGIES
6.1 Types of Cookies We Use
Essential Cookies:
- Required for platform functionality
- Enable account authentication
- Maintain shopping cart contents
- Cannot be disabled
Functional Cookies:
- Remember your preferences
- Store language settings
- Maintain accessibility options
- Can be controlled in settings
Analytics Cookies:
- Help us understand user behavior
- Measure platform performance
- Identify areas for improvement
- Can be disabled in privacy settings
Marketing Cookies:
- Personalize advertising content
- Track effectiveness of campaigns
- Provide relevant course recommendations
- Require explicit consent
6.2 Cookie Management
You can control cookies through:
- Browser settings (accept/reject cookies)
- Our cookie preference center
- Third-party opt-out tools
- Private/incognito browsing mode
7. THIRD-PARTY SERVICES
7.1 Payment Processors
WayForPay: Processes payments within Ukraine
- Subject to WayForPay's privacy policy
- PCI DSS compliant
- Data processed according to banking regulations
Other Payment Providers: May include Stripe, PayPal
- Each subject to their own privacy policies
- International data transfers may occur
- Strong security standards maintained
7.2 Analytics Services
Google Analytics:
- Tracks website usage patterns
- Provides demographic insights
- Data is anonymized where possible
- Subject to Google's privacy policy
7.3 Communication Services
Email Providers:
- Process transactional and marketing emails
- Store email preferences and history
- Maintain unsubscribe lists
- Ensure email deliverability
8. INTERNATIONAL DATA TRANSFERS
8.1 Data Location
Your data may be processed in:
- Ukraine (payment processor)
- European Union (cloud services)
- United States (cloud services and some service providers)
8.2 Transfer Safeguards
For transfers outside Ukraine/EU:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where available
- Additional security measures
- Ongoing monitoring of transfer conditions
9. DATA RETENTION
9.1 Retention Periods
We retain your data for different periods based on purpose:
Account Data: While your account is active + 3 years after deletion
Payment Data: 7 years (tax and accounting requirements)
Course Progress: While account is active + 1 year after deletion
Support Data: 3 years after issue resolution
Marketing Data: Until you unsubscribe + 2 years
9.2 Deletion Process
When data is deleted:
- Removed from active systems immediately
- Purged from backups within 90 days
- Anonymized data may be retained for analytics
- Some data may be retained for legal obligations
10. CHILDREN'S PRIVACY
10.1 Age Requirements
Our services are not intended for children under 16 years of age.
10.2 No Knowingly Collecting Children's Data
- We do not knowingly collect personal information from children under 16
- If we discover such information has been collected, we will delete it immediately
- Parents/guardians should contact us if they believe their child has provided personal information
11. YOUR CHOICES AND CONTROLS
11.1 Account Settings
You can control your privacy through:
- Profile settings (update personal information)
- Communication preferences (email notifications)
- Privacy settings (data sharing options)
- Cookie preferences (tracking controls)
11.2 Marketing Communications
You can opt out of marketing communications by:
- Clicking unsubscribe links in emails
- Updating preferences in your account
- Contacting customer support
- Note: You cannot opt out of essential service communications
12. CHANGES TO THIS PRIVACY POLICY
12.1 Policy Updates
We may update this Privacy Policy to:
- Reflect changes in our practices
- Address new legal requirements
- Improve clarity and transparency
- Add new features or services
12.2 Notification of Changes
We will notify you of significant changes by:
- Email notification to registered users
- Prominent notice on our website
- In-platform notifications
- Updated "Last Modified" date
12.3 Continued Use
Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
13. CONTACT INFORMATION
13.1 Privacy Questions
For any privacy-related questions or concerns:
13.2 Response Times
- Privacy rights requests: Within 30 days
- General privacy questions: Within 7-15 business days
- Data breach notifications: Immediately upon discovery
- Urgent privacy concerns: Within 24 hours
14. LEGAL FRAMEWORK
14.1 Applicable Laws
This Privacy Policy is governed by:
- Ukrainian personal data protection laws
- EU General Data Protection Regulation (GDPR) where applicable
- Sector-specific regulations
- International data protection principles
14.2 Dispute Resolution
Privacy disputes will be resolved through:
- Direct communication and negotiation
- Ukrainian data protection authority oversight
- Court proceedings in Ukrainian jurisdiction if necessary
- Alternative dispute resolution where appropriate
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.